Resolves patient complaints, helps respond to patients’ special needs in a timely manner and answers questions to ensure a positive patient experience. Engages patients by greeting them and offering assistance with products and services.Ensures the professional development and growth of pharmacy staff by overseeing training, coaching, and executing formal performance management initiatives. Manages pharmacy staff performance and ensures team member engagement. Manages and ensures the efficient workflow of the pharmacy and identifies ways to increase pharmacy financials, inventory management and enhance patient experience.
#ABILENE BOOKKEEPING SOUTH 14TH VERIFICATION#
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications, awareness with drug interactions. Manages the operation of a Walgreen Pharmacy.
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